Problematic RAV4EV without Tesla's codes

[alflash]

An inexplicable situation with this RAV4EV, which has no fault codes in the Tesla system*
https://alflash.com.ua/2019/to_rav4ev/no_codes.png

but in the Toyota system there is a non-erasable code P312f
https://alflash.com.ua/2019/to_rav4ev/p312f.jpg

https://alflash.com.ua/2019/to_rav4ev/p312f.png

What are the versions of the possible reasons for this situation?

* The vehicle is/can charging, Ready mode is available and it can move.

 

[hokiematt]

That is very unusual. Do you have the ability to record a CAN log file (ASCII text preferred) from the Tesla port, and either post or send via DM?

 

[alflash]

That is very unusual. Do you have the ability to record a CAN log file (ASCII text preferred) from the Tesla port, and either post or send via DM?

Thank you for your attention to my first thread.
Unfortunately, I don't have the ability to record a CAN log.
1. The car is in Tennessee, and I live in Ukraine.
2. I do not have software to record such log files.

 

[alflash]

The problem was solved.
The report is a little later.