I couldn't find a thread that discuss this in my search result so I am starting this new topic. But in case there is an existing thread on similar topic, please point me to it and move my post to the appropriate thread. Thanks!
Both My wife and myself take turn to drive the Rav4EV. Wife first installed Entune and registered as "primary driver" and has full access of all functions including all EV management functions(schedule charging, climate control, find charging stations..etc). When I was added as the "secondary driver", I am finding out I only have access to app such as Bing, Pandora, open table...etc and I have "NO" EV management functions access in my entune, so no access to EV status info, can't schedule charging...etc.
When I called Toyota customer support, they told me only primary driver have access to the EV management and all other driver of the same user will not get access to it. When I told him that many people share vehicle in a family, EV management access is pretty important for an Electric Vehicle user"s", so if there's any possibility to also allow me(secondary driver) to also have access to the EV management functions may be in the future? He said when your wife make you "primary driver", you'll have access to the EV management function, but your wife will lose her access as she'll become "secondary driver". After the call, I send an email to Toyota asking about possibility to update the Entune software allowing multiple user to have full access, hopefully I can get some good news from Toyota.
BUT, is this true that Toyota would design this software this way to allow only one driver to access such important function for an Electrical vehicle to assume people in the family do not "share" use of a vehicle? Is anyone aware of work around so multiple user can have access to the EV management system on their Entune account?
If Entune can't solve this problem, can RavCharge solve this issue to allow multiple user have access to EV management system?
Both My wife and myself take turn to drive the Rav4EV. Wife first installed Entune and registered as "primary driver" and has full access of all functions including all EV management functions(schedule charging, climate control, find charging stations..etc). When I was added as the "secondary driver", I am finding out I only have access to app such as Bing, Pandora, open table...etc and I have "NO" EV management functions access in my entune, so no access to EV status info, can't schedule charging...etc.
When I called Toyota customer support, they told me only primary driver have access to the EV management and all other driver of the same user will not get access to it. When I told him that many people share vehicle in a family, EV management access is pretty important for an Electric Vehicle user"s", so if there's any possibility to also allow me(secondary driver) to also have access to the EV management functions may be in the future? He said when your wife make you "primary driver", you'll have access to the EV management function, but your wife will lose her access as she'll become "secondary driver". After the call, I send an email to Toyota asking about possibility to update the Entune software allowing multiple user to have full access, hopefully I can get some good news from Toyota.
BUT, is this true that Toyota would design this software this way to allow only one driver to access such important function for an Electrical vehicle to assume people in the family do not "share" use of a vehicle? Is anyone aware of work around so multiple user can have access to the EV management system on their Entune account?
If Entune can't solve this problem, can RavCharge solve this issue to allow multiple user have access to EV management system?