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I would guess they knew even less about the technical aspects of such a repair and were just as much, probably more so, in the dark about the progress, or lack of, of the repair process. But, yes, it didn't affect the insurance company how long it would take to fix.

If I had known it was going to drag out to 4 months, I might have thought differently. :lol: As it was, it was 1) the Toyota Dealership where we bought the car, 2) Toyota main office and 3) Tesla folks, including a series of delays in communication as the responsibility for repair was tossed...

Just a watchout about a design flaw, for anyone else. We love our RAV4EV but it suffers the same vulnerability as the Tesla S. I recently drove over a 5"-6" high parking stopper (a piece of concrete designed to stop the car at the right distance when entering a parking space (see image below) I...