Need a bit of help, please.....
2014, #2564, leased new, purchased at lease end - have loved it the whole time, currently 64K miles (her commuter car) - in Feb of this year we observed an annoyingly loud mid-pitch humm when charging. Toyota Sunnyvale kindly diagnosed that we needed a new battery, which they eventually obtained and installed under warranty in April.
Charging humm now gone, which is great
Couple weeks back planned a trip to the City, which requires Extended Charge. Set for Extended Charge and plugged in - came back the next morning and only 81 miles of range. ???
Tried a couple different times - same result. Took it into Toyota Sunnyvale - they are now saying that the replacement batteries from Tesla are now only good for 81 miles. This doesn't sound right, and had we known, we might have endured the humm in exchange for being able to have Extended Charge from time to time.
I am thinking there must be a battery capacity setting when installing a replacement battery and it needs to be properly set, or something along those lines, but Toyota Sunnyvale assures me there are no settings like this.
Anyone else with a similar experience? Any thoughts/suggestions?