Toyota Rav4 EV Forum

It is currently Sat Oct 16, 2021 6:52 pm

All times are UTC [ DST ]




Post new topic Reply to topic  [ 4 posts ] 
Author Message
 Post subject: Anyone else lose Entunes functionality?
PostPosted: Thu Sep 16, 2021 1:57 am 
Offline

Joined: Sat Jun 03, 2017 1:22 am
Posts: 19
Hey Friends!

This week, my Toyota SafetyConnect subscription expired (because I forgot to update my credit card on file). When I called in to renew, most of the functionality disappeared from the Entunes App. When I say "most", I mean everything I cared for (charge management, remote climate, vehicle finder) had disappeared.

I called Toyota (800-331-4331) to learn that, according to them, these features have been discontinued. I find that hard to believe and would love to know if any of you have experienced the same. This may well accelerate my moving on to the next EV...


Top
 Profile  
 
 Post subject: Re: Anyone else lose Entunes functionality?
PostPosted: Fri Sep 17, 2021 9:48 pm 
Offline

Joined: Mon Aug 07, 2017 4:55 pm
Posts: 278
Location: Duvall, Wash.
Huh. It's all coming to an end with the demise of 3G on Halloween 2022, but I wasn't thinking they'd cut down the feature set before then.

Image

_________________
Regards,
Al Savage
2014 Rav4 EV, Shoreline Blue Pearl, #2609, first use 04Jun2014, 49k miles (Aug2017), OpenEVSE 40A. First DU replacement May2018 59k.
2018 Model 3 LR AWD, blue. 9.6kw solar
1999 E300 on B100 (sold Sep2018)
http://nissandiesel.dyndns.org


Top
 Profile  
 
 Post subject: Re: Anyone else lose Entunes functionality?
PostPosted: Fri Sep 17, 2021 10:13 pm 
Offline

Joined: Mon May 27, 2013 10:02 pm
Posts: 141
Location: San Francisco, CA
The Entune Charge Management and Charge Stations apps are still working for me. Perhaps they're not turning these apps on for "new" subscriptions because the sunset date is neigh?

_________________
2012 RAV4 EV, Classic Metallic Silver | Leviton EVB40 | 3.5kW PV


Top
 Profile  
 
 Post subject: Re: Anyone else lose Entunes functionality?
PostPosted: Mon Sep 20, 2021 3:00 am 
Offline

Joined: Sat Jun 03, 2017 1:22 am
Posts: 19
I'm afraid this is one of those cases where I lost functionality because, after I failed to update my credit card on file in time, the subscription lapsed and, upon renewal, those functions were no longer even showing as available packages (according to the CSR). Oh, well... No if only the Q4 would finally get here!


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC [ DST ]


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
© Toyota Rav4 EV Forum - part of the MyElectricCarForums.com Group