I was able to start charging the car tonight with the entune app. Everything seems to be back and working as it should. :D I'm looking forward to seeing if ravcharge works tonight.
Hey Terran,
Is your "Charge Now" function working? Or is it just your music stations - pandora, etc...? Let us know.
My wife told me last night that the music portion of entune was working for her on the way home from work yesterday, but when I tried the charge now function last night it did...
I too got a call back today from Kevin Spilane with Toyota Customer Service about Entune - he left a message saying that he was sending my case directly to their Technical Team. And, I should get a call from one of them by tomorrow. He also stated that they would be able to resolve all my issues...
Nice to see yours appears to be working tailgate ...
After seeing your post I tried to get entune to charge now - nothing - except a message on the app that told me charging now was unsuccessful and to try again later. Perhaps some systems are working and some are not. Anyone else having success?
My entune is not working. I tried to use the charge now command - and nothing happened. The car did not start charging. Entune is still down and not working.
Hey eplantz,
Would you try plugging your car in to charge and use the entune app to instruct the car to "Charge Now" - and let us know if your rav begins to charge. When I got home tonight I tried it and the car would not charge on command from the entune app. Thanks.
Hey fooljoe. -
Do you know how many of the folks who are using ravcharge are effected by the entune troubles? Is it all of them or only some? Entune is not allowing ravcharge to work for me. The car is not accepting any commands from the Entune app.
And - anyone here who is NOT affected and...
Bobby couldn't solve the problem, but they are going to keep the car till tomorrow. He thinks it has something to do with the apple 7.1.1. Update but really doesn't know.
He did discover that the software update that was supposedly done by Carson Toyota months ago was not fully done and he...
I've got th car at South Coast Toyota and Bobby, their software tech, is working on it now. I needed to take it in for the 10k service anyway. I'll post up what he comes up with.
In the mean time everyone who has a problem please call Toyota so they see there is a universal problem with all...
I just called Toyota about entune not working. The rep gave me a case number and said someone will contact me within one business day.
She was not aware it was a system wide problem. I let her know there were multiple folks on our forum having the exact same problem. So.... If every one that is...
Hey Joe,
Our car didn't finish charging until about 6 this morning. Normally it finishes around 3 or so. Can you tell me if ravcharge worked last night on our car? And if not what might have happened. Thank you!
Scott
Call them and they will help you. They are available on the weekends too. I called on a Sunday morning and had a new unit installed by the afternoon. They have great customer service. I just wish I could say they have great chargers. I ended up sending mine back to amazon for a refund and...