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 Post subject: Re: Preferred Dealers for Repairs / Warranty
PostPosted: Fri Jun 23, 2017 9:36 pm 
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Joined: Wed Apr 10, 2013 5:53 am
Posts: 260
Location: Davis, CA
TonyWilliams wrote:
Sadly, no (I've tried). I receommned Berkeley Toyota.



Did you contact Hanlees in Davis? They replaced my motor back in April and didn't have a problem with the JdeMO. Service rep just asked me what it was and what it did. Didn't mentioned it again.

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2012 Rav4EV (#1528); charged w/ JdeMO, Jesla; 75,000 miles and counting,
2018 Model 3 (#131xx)
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 Post subject: Re: Preferred Dealers for Repairs / Warranty
PostPosted: Sat Jun 24, 2017 7:33 pm 
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Joined: Thu Oct 02, 2014 7:51 pm
Posts: 38
Did you contact Hanlees in Davis? They replaced my motor back in April and didn't have a problem with the JdeMO. Service rep just asked me what it was and what it did. Didn't mentioned it again.

-----------------------------------------

Thanks - I'll keep Hanlees in Davis in mind for future service.

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2014 Rav4 EV Blizzard Pearl #3192
Leviton EVB40


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 Post subject: Re: Preferred Dealers for Repairs / Warranty
PostPosted: Wed Feb 21, 2018 9:14 pm 
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Joined: Thu Feb 23, 2017 7:25 pm
Posts: 1
Happy with service from Toyota Walnut Creek. Just had my 12volt battery replaced after it inexplicably drained and disabled the car. Had the car towed by AAA to the dealership. They gave me an initial estimate of $480 to which we asked for a better deal, and they charged us $200.35. I think that's a good deal, however I am curious why they tried to get away with the initial estimate of $480. What are other people being charged for this?


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 Post subject: Re: Preferred Dealers for Repairs / Warranty
PostPosted: Fri Feb 23, 2018 10:58 pm 
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Joined: Sat Mar 30, 2013 9:20 am
Posts: 694
Location: Seal Beach, CA
So my heater's broke and I brought it in to Cerritos Toyota. They said they can't do the repair because I have a JDeMo installed. Can anyone point me to a dealer in the area that knows how to work around a JDeMo, or do I have to have Tony's guys remove it first?

Also, they quoted me $870 for the 40k mile coolant replacements, even after I pointed out that their website quotes $371 for it, including a tire rotation! :shock: Eventually they did come around and said they'd do it for the website price (Yay!?), so now I've just got to figure out what to do for the heater...

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 Post subject: Re: Preferred Dealers for Repairs / Warranty
PostPosted: Fri Mar 02, 2018 1:30 am 
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Joined: Wed Sep 04, 2013 12:13 am
Posts: 31
Location: Trabuco Canyon, CA
Did you figure out a place to get it serviced?

I had a traction battery replacement done at Carson Toyota almost a year ago, and they worked around the JDeMO. See a few posts down for the story. Tony has a contact for the service manager if you want to reach out in advance. I had to have Tony reconnect a few wires after they were done, but that just required a trip to his office in San Marcos. I know others have had a bad experience with them, but it worked out for me.

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2013 Toyota RAV 4 EV w/JdeMOtm, Classic Silver Metallic, VIN 1655
2013 Ford Focus Electric,Tuxedo Black Metallic, Lease returned 9/2016
Clipper Creek CS-60
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 Post subject: Re: Preferred Dealers for Repairs / Warranty
PostPosted: Fri Mar 02, 2018 6:29 am 
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Joined: Sat Mar 30, 2013 9:20 am
Posts: 694
Location: Seal Beach, CA
Yup, it's sitting at Carson now waiting for the new heater. They quoted me $260 extra to work around the JDeMO.

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